Altigen MaxReports Uživatelský manuál Strana 85
- Strana / 261
- Tabulka s obsahem
- ŘEŠENÍ PROBLÉMŮ
- KNIHY
Hodnocené. / 5. Na základě hodnocení zákazníků
MaxACD Administrator Manual 75
C
HAPTER
8
Multilingual Configuration
MaxACD supports multiple language prompts (8 languages total) for trunk calls and
extension users, letting you configure your system to handle the following types of
scenarios in a multilingual environment:
• An auto attendant (AA) may serve callers who speak different languages. MaxACD
can be configured to let the caller select a preferred language in which to hear
prompts. Once a language is selected, the whole call session will use the selected
language.
• An internal user may use a feature code to execute a certain action, including logging
into voice mail. Normally the user hears system prompts first. If the user is not fluent
in the default system language, another language can be assigned to his extension.
Whenever that extension user encounters prompts, the system will use the assigned
language to play the prompts.
• DNIS may also be used to select a language for the caller. If your company has
multiple phone numbers, you can configure MaxACD to direct a caller to a language
based on the phone number the caller has dialed. For example, if you give out
different 800 numbers to different countries, and a call comes in from the 800
number you give out to customers in Mexico, you can configure MaxACD to direct
that 800 number to the “Mexico Spanish” language prompts or to an extension that
uses the corresponding language in its prompts. This eliminates the caller having to
select a language.
Note: The MaxACD multilingual feature requires the purchase of an AltiGen Multilingual
License.
Configuration Overview
Configuring multilingual features involves most or all of the following actions, which are
discussed in subsequent sections:
• Have the appropriate system and custom phrases recorded in each language that
your company wants to use (in addition to the default language).
• Store the custom phrases in new directories under the C:\PostOffice\Phrases
directory, using the prescribed naming convention.
• Add the new languages to the Multilingual Configuration screen.
• Enable auto attendant support in the Multilingual Configuration screen, AA tab.
- MaxACD Administrator 1
- Contents 3
- About This Manual 11
- Overview 13
- Chapter 1: Overview 14
- Auto Attendant (AA) Features 17
- Voice Mail Features 17
- Exchange Integration Features 18
- Administration Features 19
- Voice over IP Features 20
- Capacities 21
- System Requirements 23
- MaxACD Licenses 24
- Preparation for Installation 25
- Installing MaxACD 26
- Uninstalling MaxACD 28
- Logging In and Out 31
- Changing the Password 32
- Quick Access Toolbar 33
- The View Windows 34
- Trunk View Window 35
- Extension View Window 36
- Call Log View Window 36
- Workgroup View Window 37
- Setting the Refresh Interval 39
- Configuring the MaxACD System 41
- Setting General Parameters 42
- Setting a System Number Plan 45
- Routing Calls on Holidays 51
- To create a Holiday Profile 52
- Creating Account Codes 55
- Setting up Call Reports 56
- Country-Relevant Settings 58
- Setting Toll Call Prefixes 59
- Setting Emergency Numbers 59
- • Music on hold 60
- Media Server Management 63
- Setting Parameters 64
- HMCP Configuration Tool 66
- The settings: 67
- Voice Mail Configuration 69
- Creating Distribution Lists 72
- Defining a Distribution List 73
- Auto Attendant Configuration 75
- Adding Auto Attendants 76
- Configuring Menu Items 78
- Collecting Digits 80
- Phrase Management 82
- Multilingual Configuration 85
- To add a language: 87
- Configuring the Extension 89
- Which Language Will Be Used? 91
- Call Recording Configuration 93
- Configuring Call Recording 94
- Application Extension Setup 97
- Application Failover Plan 98
- Application Information 99
- Readying the Application 99
- MaxACD Administrator Manual 100
- Component Configuration 101
- • G.711 VPR — 1,000 104
- • G.711/G.723/G.729 VPR — 200 104
- Trunk Configuration 107
- MaxACD Administrator Manual 110
- SIP Tie Trunk Properties 111
- SIP Trunk Properties 112
- Configuring a SIP Trunk 113
- Creating a SIP Trunk Profile 114
- Incoming Call Routing 116
- Outgoing Call Blocking 117
- In Call Routing Configuration 119
- Configuring Caller ID Routing 120
- DNIS Routing 121
- Configuring DNIS Routing 123
- Configuring Out Call Routing 126
- Parameter Description 127
- Creating a Route 128
- Setting Default Routes 128
- Working on Dialing Patterns 129
- To delete a dialing pattern 130
- Extension Configuration 133
- Setting up Extensions 134
- Account Code 136
- IP Extension Configuration 136
- Lync Agent 136
- Setting Wrap-up Time 138
- Setting Inter Call Delay 138
- Setting Mailbox Options 139
- Disabling a Mailbox 140
- SMTP/POP3 Setting 141
- Mail Forwarding Options 141
- Press Zero Option 141
- Setting Mailbox Capacities 142
- Emergency Notification 144
- Setting Notification Timing 146
- Enabling Message Notification 147
- Setting Answering Options 148
- Forwarding All Calls 149
- Setting Up Monitor Lists 151
- To add members to the list 152
- To remove members 152
- Routing Unassigned Extensions 153
- • Only digits are allowed 154
- Deleting a Route 155
- Line Park Configuration 157
- Deleting a Line Park Group 160
- Workgroup Configuration 161
- Apply to Button 164
- Setting Up Workgroups 165
- Setting Call Restrictions 166
- Service Level Threshold 166
- Workgroup Recording Options 167
- Setting Business Hours 170
- Skill-Based Rule Example 1 174
- Skill-Based Rule Example 2 175
- Setting E-mail Options 177
- Voice Mail Access Option 179
- Setting Call Handling Options 181
- Handling Busy Calls 182
- Handling Unanswered Calls 183
- Announce Agent Info 185
- Queue Management - Basic 186
- Setting Queue Phrase Options 187
- Queue Announcement 187
- Expected Wait Time Sampling 188
- Queue Overflow Forwarding 188
- Quit Queue Option 188
- Queue Management - Advanced 189
- Announcement 190
- Menu Selection 191
- Queue Overflow 192
- Agent Logout Reason Codes 193
- Adding Transmitted CIDs 194
- Editing Transmitted CIDs 195
- Opening Enterprise Manager 198
- Configuration Buttons 200
- Setting VoIP Codec Profiles 201
- G.729 RTP Packet 203
- Length (ms) 203
- Defining the IP Dialing Table 205
- Configuring Departments 207
- To define a department 208
- Redundancy Configuration 209
- Switchover Considerations 210
- Requirements 211
- Configuring Redundancy 211
- General Maintenance 217
- Manually Switching Servers 218
- Rebooting Servers 218
- Redundancy Limitations 219
- System Report Management 221
- Using SNMP 223
- List of Traps Sent 225
- When You Install MaxACD 228
- Testing for Synchronization 231
- Troubleshooting Tips 232
- To gather trace files 233
- Tools and Applications 235
- Backing Up Files 236
- Scheduling Backups 237
- Restoring Backed up Files 237
- Checking Extension Security 239
- Trace Collector 241
- • System Configuration Data 242
- • Service Provider Log Dump 242
- • IP Phone Trace Dump 242
- • Stand-alone Gateway Trace 242
- Voice File Converter 243
- Read Config 244
- To use Configuration Reader 245
- Editing a .csv File 248
- AltiGen Custom Phrase Manager 249
- Creating New Phrases 250
- Playing a Phrase 251
- To Delete a Phrase 252
- To Re-record a Phrase 252
- Network Ports 253
- Technical Support 255
- Appendix B: Technical Support 256
Související produkty a manuály pro Software Altigen MaxReports
Software Altigen AltiSupervisor Specifikace
(44 stránky)
(44 stránky)
Software Altigen CDR Search 4.0 Uživatelská příručka
(238 stránky)
(238 stránky)
Software Altigen AltiWeb 4.0 Specifikace
(28 stránky)
(28 stránky)
Software Altigen Contact Advantage Specifikace
(90 stránky)
(90 stránky)
Software Altigen CDR Search 4.0 Specifikace
(34 stránky)
(34 stránky)
Software Altigen AltiSupervisor Specifikace
(77 stránky)
(77 stránky)
Software Altigen AltiWeb 4.0 Uživatelský manuál
(22 stránky)
(22 stránky)
Software Altigen SuperQ Uživatelský manuál
(24 stránky)
(24 stránky)
Software Altigen VRManager Uživatelský manuál
(8 stránky)
(8 stránky)
Software Altigen MultiSite Configurator Specifikace
(50 stránky)
(50 stránky)
Software Altigen ACM 6.5 Uživatelský manuál
(79 stránky)
(79 stránky)
Software Altigen AltiContact Manager Specifikace
(578 stránky)
(578 stránky)
Software Altigen MaxSupervisor Specifikace
(28 stránky)
(28 stránky)
Philips 75PFL5603/F7 Handbücher
Bedienungsanleitungen und Benutzerhandbücher für Soundbar-Lautsprecher Philips 75PFL5603/F7.
Wir stellen 1 PDF-Handbücher Philips 75PFL5603/F7 zum kostenlosen herunterladen nach Dokumenttypen zur Verfügung Bedienungsanleitung
Philips 75PFL5603/F7 Bedienungsanleitung (2 Seiten)
Marke: Philips | Kategorie: Soundbar speakers | Größe: 3.89 MB |
Inhaltsverzeichnis
Weitere Produkte und Handbücher für Soundbar-Lautsprecher Philips
| Modelle | Dokumententyp |
|---|---|
| HTL5120/F7 |
Bedienungsanleitung
Philips Soundbar speaker HTL5120/F7 Quick start guide,
16 Seiten
|
| CSS5123/12 |
Bedienungsanleitung
Philips SoundBar Ev sineması hoparlörleri CSS5123/12 Kullanıcı El Kitabı,
32 Seiten
|
| HTL2161B/F7 |
Bedienungsanleitung
Philips Soundbar speaker HTL2161B/F7 User manual,
20 Seiten
|
| HTL2100S/12 |
Bedienungsanleitung
Philips Soundbar-kaiutin HTL2100S/12 Käyttöopas [it] ,
13 Seiten
|
| CSS5123/93 | Bedienungsanleitung Philips 平板家庭影院扬声器 CSS5123/93 快速入门指南, 10 Seiten |
| CSS5123/12 |
Bedienungsanleitung
Philips SoundBar-kotiteatterikaiuttimet CSS5123/12 Käyttöopas,
33 Seiten
|
| HTS3121/12 |
Bedienungsanleitung
Philips Home Theater HTS3121/12 Istruzioni per l'uso,
13 Seiten
|
| 65PFL5602/F7 |
Bedienungsanleitung
Philips 5000 series Smart Ultra HDTV 43PFL5602/F7 Quick start guide,
2 Seiten
|
| CSS2113/12 |
Bedienungsanleitung
Philips Barra de sonido CSS2113/12 Manual de instrucciones,
12 Seiten
|
| HTL2110/12 |
Bedienungsanleitung
Philips Boxă SoundBar HTL2110/12 Manualul proprietarului,
16 Seiten
|
| HTS3111/12 |
Bedienungsanleitung
Philips Altoparlanti Home Cinema HTS3111/12 Istruzioni per l'uso,
13 Seiten
|
| 50PFL5922/F7 |
Bedienungsanleitung
Philips 5000 series Chromecast built-in UHDTV 55PFL5922/F7 Quick start guide,
2 Seiten
|
| CSS2123/12 |
Bedienungsanleitung
Philips SoundBar-kotiteatterikaiuttimet CSS2123/12 Käyttöopas,
12 Seiten
|
| CSS2123/12 |
Bedienungsanleitung
Philips Altoparlanti Home Cinema SoundBar CSS2123/12 Istruzioni per l'uso,
13 Seiten
|
| HTS8100/59 |
Bedienungsanleitung
Philips Cineos Home Theater SoundBar com DVD HTS8100/59 Guia para início rápido,
2 Seiten
|
| HTS3111/12 |
Bedienungsanleitung
Philips Altavoces para sistema de cine en casa HTS3111/12 Manual de instrucciones,
13 Seiten
|
| 40PFL9904H/12 |
Bedienungsanleitung
Philips Aurea LCD-televizor 40PFL9904H/12 Uporabniški priročnik,
256 Seiten
|
| HTS8100/12 |
Bedienungsanleitung
Philips Cineos SoundBar DVD ev sineması HTS8100/12 Hızlı başlangıç kılavuzu [fr] ,
2 Seiten
|
| HTS3111/12 | Bedienungsanleitung Philips Hemmabiohögtalare HTS3111/12 Bruksanvisning, 13 Seiten |
| HTL2140B/F7 |
Bedienungsanleitung
Philips Soundbar speaker HTL2140B/F7 Quick start guide,
16 Seiten
|
© 2020, manymanuals.cz. Všechna práva vyhrazena. | 0.042 s |
Manymanuals.com
Manymanuals.de
Manymanuals.fr
Manymanuals.it
Manymanuals.pl
Manymanuals.cz
Manymanuals.es
Manymanuals-pt.com
Komentáře k této Příručce