Altigen MaxReports Uživatelský manuál stáhnout pdf (Strana 142)

Chapter 15: Extension Configuration

132 MaxACD Administrator Manual

Setting Mailbox Capacities

You can set various mailbox capacities with the following options:

Parameter Description

Max Number of

Messages

Maximum number of messages stored in the user’s mailbox. The

range is 1–999, defaulting to 100.

Mailbox Size Mailbox size in MBs of stored messages. The range is 1–50

0 MB,

with a default of 50.

Max Message

Length

Maximum length of voice messages in minutes. The range is 1–30

minutes, w

ith a default of 5 minutes.

Retention Length

of Saved

Messages

Number of days saved messages are ar

chived by the system. The

range is 1–90 days, with a default of 60.

These options can be applied to multiple extensions using Apply to.

Setting Message Notification Options

The Notification tab of Extension Configuration provides for setting notification options

on new incoming e-mail as well as voice messages. To work with notification settings,

select the extension number from the Agent/Supervisor/Extension list, then click the

Notification tab.

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