Altigen MaxReports Uživatelský manuál stáhnout pdf (Strana 33)

The MaxACD Administrator Main Window

MaxACD Administrator Manual 23

• System

Opens windows where you can configure system settings, softswitch components,

voice mail, auto attendants, multilingual support, call recording, and application

extensions.

• General

Opens windows where you can configure trunks, in call routing, out call routing,

extensions, unassigned

extensions, SIP devices, and line park.

• Call Center

Opens windows where you can configure workgroups and agent logout reasons.

• VoIP

Opens windows where you can configure the enterprise network and refresh the

enterprise settings.

• Report

Opens windows where you can view the system summary and IP traffic statistics and

configure SNMP (simple network management protocol).

• Diagnostic

Opens windows where you can view the trace, open the Trace Collector, and view

the syste

m log. For use by authorized technical personnel.

• License

Opens windows from which you can manage licenses: a License Information window,

where you can view installed licenses and your license key list, and from which you

can add and register additional licenses; and a Client SEAT License Management

window, where you can add and remove members from a license type.

• View

Lets you show, hide, and set default alignment of the view windows, the toolbar, and

the status bar. Opens the CT Proxy Monitor.

• Help

Opens the Help window and shows the MaxACD for Lync and the MaxACD

Administrator versions. Also gives you a link to the AltiGen Technical Support web

site.

Quick Access Toolbar

Toolbar buttons give you quick access to frequently used functions.

Figure 3-3. MaxACD Administrator quick access toolbar

From left to right, the toolbar buttons serve the following purposes:

Logout. Logs out of the system.

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Altigen MaxReports Uživatelský manuál Strana 33