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Chapter 3: Getting Around MaxACD Administrator

30 MaxACD Administrator Manual

Programs Available from the Windows Start Menu

Several MaxACD programs are available from the Windows Start menu.

Figure 3-11. MaxACD options on the Windows Start menu

Available under MaxACD for Lync:

• Utilities—Utilities are described below.

• Enterprise Manager—Where you set up the IP dialing table and IP codec profiles.

See “Enterprise VoIP Network Management” on page 187. (Available also from

MaxACD Administrator.)

• MaxACD Administrator—Lets you configure and administer your MaxACD system.

• MaxACD for Lync Readme—Readme file for MaxACD for Lync.

• HMCP Tools—HMCP Configuration window lets you view some gateway settings

and component information and change the ID and password of a gateway. See

“Gateway Configuration Tool” on page 81.

Available under Uti

lities:

• Backup and Restore—Backs up your configurations and extension voice mail. See

“Backup and Restore Utility” on page 225.

• MaxACD Admin and Extension Security Checker—Checks the security status of

every extension in your MaxACD system. See “MaxACD Admin & Extension Security

Checker” on page 228.

• Read Config—Creates a subdirectory of HTML files that shows details of your

MaxACD configuration. See “Read Config” on page 234.

• Start and Stop All MaxACD Services—Opens a dialog box that gives you the

option to start or stop all MaxACD services by clicking a button.

• Trace Collector—Collects the trace in selected MaxACD categories, within a time

range specified, for debugging purposes. See “Trace Collector” on page 231.

• Voice File Converter—A voice phrase conversion tool that converts WAV files to

ADPCM, WAV to PCM, or ADPCM/PCM to WAV format. See “Voice File Converter” on

page 233.

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