AltiReport Manual i

Contents

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Accessing AltiReports Remotely . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Administrator Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Administrator Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

CDR Database Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

User Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Mail Server Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Backup and Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Log Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

User Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Categories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Sub-Categories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Navigation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Favorite Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Printing Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Saving Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Agent Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

1101 - Agent Activity Event. . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

1102 - Agent Call Detail Report. . . . . . . . . . . . . . . . . . . . . . . . . 29

1201 - Agent Performance Summary. . . . . . . . . . . . . . . . . . . . . 30

1202 - WG Calls and Direct Call Activity Summary Report. . . 31

1203 - Agent State Summary Report . . . . . . . . . . . . . . . . . . . . . 32

1204 - Agent WG Inbound Calls Summary Report . . . . . . . . . . 33

1205 - Agent WG Outbound Calls Summary Report. . . . . . . . . 34

1206 - Agent Direct Calls Summary Report. . . . . . . . . . . . . . . . 35

1301 - Agent Call Volume Analysis. . . . . . . . . . . . . . . . . . . . . . 36

1302 - Agent Average WG Call Handling Time Analysis. . . . . 36

1303 - Agent % Contribution to each WG (Inbound/Outbound) 37

1 2 3 4 5 6 7 8 ... 65 66

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Cateye PERSONAL CYCLOCOMPUTER OS 1.0 manuals

Owner’s manuals and user’s guides for Bicycle accessories Cateye PERSONAL CYCLOCOMPUTER OS 1.0.
We providing 1 pdf manuals Cateye PERSONAL CYCLOCOMPUTER OS 1.0 for download free by document types: Setup Guide

Cateye PERSONAL CYCLOCOMPUTER OS 1.0 Setup Guide (16 pages)

Brand: Cateye | Category: Bicycle accessories | Size: 0.25 MB |

Model OS1.0

REFERENCE GUIDE

Introduction

1. Buttons

2. Functions

3. Restart/Format/Setup

Setup finished

4. Menu Screen

Data review

Menu Screen (continued)

5. Troubleshooting

6. Specifications

Optional parts

Limited Warranty

REGISTRATION CARD

REGISTRATION

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