Altigen MAXCS 7.5 Salesforce Connector Configuration Guide Uživatelský manuál stáhnout pdf (Strana 8)

MaxCS Salesforce Configuration Guide Page 8 of 17

3. Configure the AA entry as follows, and then click OK.

o Set Actions to Adv. – Collect Digits

o Set Text Tag to Case.CaseNumber

o Set Min Length to 4

o Set Max Length to 8

Installing the MaxCS Connector on Client Systems

Note: You must install MaxAgent or MaxCommunicator before you install the MaxCS Connector.

Install the connector on the system of each user who will be using the MaxCS Connector.

1. Open the MAXCS installation media from the client system.

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Altigen MAXCS 7.5 Salesforce Connector Configuration Guide Uživatelský manuál Strana 8