Altigen MAXCS 7.0 Update 1 MaxSupervisor Uživatelský manuál stáhnout pdf (Strana 40)

36 MaxSupervisor Manual

If an agent belongs to a workgroup that you’re not monitoring in

the current session, that workgroup is not shown here.

You can expand the information for multiple agents.

Within the expanded login/logout display you can right-click a row

to log the agent in to or out of that one workgroup or all the

agent’s workgroups. See the next figure.

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Altigen MAXCS 7.0 Update 1 MaxSupervisor Uživatelský manuál Strana 40