Altigen AltiContact Manager Version 5.0A Specifikace stáhnout pdf (Strana 21)

AltiView Manual 13

Using AltiView

HAPTER

Using AltiView

Once you log in to AltiView, the main window appears. This window

provides tools to manage and monitor calls, and to facilitate management

of your personal contacts.

The window displays the following:

The Status panel

Displays the status of the currently active call, the current time, an Activity

drop-down list and a DND (do not disturb) button.

Call statuses include the following:

• AA—the call is being transferred to an auto attendant

• Busy—callee is busy or not available

• Call Pending—the call is placed into a workgroup queue

Call controls

Status panel

Click to display calls in this table

Click to display voice mail

Configure your AltiView

Your activity

state

1 2 ... 16 17 18 19 20 21 22 23 24 25 26 ... 74 75

AltiView™ 1
WARNING! 2
TRADEMARKS 2
Contents 3
CHAPTER 4 4
CHAPTER 5 5
Warranty 7
Effect of State Law 8
Sales Outside the U.S.A 8
About AltiView 9
ACT!/GoldMine® Support 10
Licensing 10
Installation 11
Uninstalling AltiView 12
Automatic Upgrade 12
Downgrade Procedure 12
AltiView Manual 5 13
6 AltiView Manual 14
Getting Started 15
Version Mismatch Dialog Box 16
Reconnecting to AltiView 16
Logging In Remotely 17
IP Extensions Using IPTalk 18
Error Messages 19
12 AltiView Manual 20
Using AltiView 21
The Activity drop-down list 22
The DND button 23
Call Controls 23
16 AltiView Manual 24
Handling Calls 25
AltiView Manual 19 27
Placing Calls on Hold 28
Using Call Waiting 29
Transferring Calls 29
Transferring to Voice Mail 30
Centrex Transfer 31
Conference Calls 32
AltiView Manual 25 33
MeetMe Conference 34
AltiView Manual 27 35
Arrow indicates sort order 35
Creating a Meeting 36
One Time Only Meeting 38
Weekly Meeting 39
Monthly Meeting 40
AltiView Manual 33 41
34 AltiView Manual 42
Recording Calls 43
Using Account Codes 44
AltiView Manual 37 45
Using Voice Mail 46
Listening to Your Voice Mail 47
Saving Remotely or Locally 47
Deleting a Message 48
Returning a Call 48
Attaching a Note 48
Forwarding Voice Mail 49
Monitoring Extension Activity 50
AltiView Manual 43 51
Viewing the Call History 52
AltiView Manual 45 53
46 AltiView Manual 54
Apply Button and OK Button 55
General Information 56
Accessing Databases 57
Color Selection 58
Miscellaneous 58
One Number Access (ONA) 59
52 AltiView Manual 60
Using a Password 61
Call Handling 62
Forwarding All Calls 63
Do Not Disturb 63
Call Waiting Options 64
Message Notification 65
58 AltiView Manual 66
To create a voice mail group 67
To change a voice mail group 68
To delete a voice mail group 68
Station Speed Dialing Setup 69
System Speed Dial Numbers 70
Configuration 71
64 AltiView Manual 72

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